Welcome
Background:
In early 2003 Brisbane City Council, Queensland Transport and Department of Main Roads agreed in principal to the development of a joint, metropolitan traffic and transport management centre. In August of that year all parties formed an alliance and agreed that Council’s planned relocation to Brisbane Square presented an ideal opportunity to align the development of a joint facility with that move.
In December 2006 the BMTMC commenced operations in its entirety from Brisbane Square and the interagency initiative became a reality. |
Strategic Overview:
Vision
- The BMTMC is the principal transport management centre for South East Queensland, providing commercial best practice transport management service delivery.
Mission Statement
- Provide quality transport management services to clients through a joint transport management centre servicing the road commuters and public transport patrons of SEQ.
Key Objectives
- Integrated best practice transport management centre.
- Effective, consistent real time traffic management service delivery.
- Safe and secure Busway facilities.
- Timely and effective public transport vehicle operations continuity.
- Efficient centre management service delivery.
Critical Success Factors
- Planning - Inter agency collaboration and development.
- Operations – Integrated quality policy procedures and systems.
- Business – Appropriately funded organisation with well established business/corporate rules framework.
- People - Open and effective communication, sound stakeholder relations and well resourced, skilled and motivated staff
Benefits
- Client service enhancement through:
• Single point of contact for transport operations.
• Single source traveller information consistency.
• Integrated major incidents and special events management.
• Improved response times and service standards for road and public transport (buses) users.
• Increased observation across the network.
- Resource economy of scale through:
• Shared infrastructure systems and equipment.
• Pooled staffing and training.
• Shared data and R&D.
• Joint operations.
Alliance Members:
